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Bloom Reproductive Institute

No votes yet5 1
Bloom Reproductive Institute
8415 N. Pima Road
Suite 290
Scottsdale, AZ 85258
USA

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Horrible Administration and Lack of Communication

1
Your rating: 15 1
I would have to say that the staff is friendly and nice however their administration is the worst I have ever seen. When I was going to Bloom I had continual mistakes on my IVF calendar, no notifications of medicine I was supposed to be taking after certain procedures and a day or two notification of procedures that were supposed to take place. If I wouldn't have reached out to them personally asking multiple questions there would have been multiple errors and problems that would have been missed. If you don't want to wait 30 minutes to an hour every visit then this isn't the place for you. The IVF and infertility process is hard enough on most women and the doctor/institute you hire to assist you with, whom you are paying a large amount of money, should make this process less stressful because of all the stress that one may be under already. However, my experience at Bloom I feel that they made it a much more stressful time for me with the multiple errors, lack of communication and unorganization. I times I feel that all the failed procedures I had while a patient at Bloom was partly because of the lack of care and detail they put into you as a patient. It's as if you are a number here and they herd you in and then get you directly to billing to get your money. They care more about your billing than they do about getting anything else right.

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