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New Hope Fertility Center

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No votes yet5 1
4 Columbus Circle
4th Floor
New York, NY 10019
U.S.

Summary

Specialties

Success Rates

IVF Success Rates: 

IVF Success Rates-Fresh Cycle

According to the most recent report published by the CDC, New Hope Fertility Center-West Side in New York, New York performed 1,238 IVF cycles with fresh embryos in 2014. The number of IVF cycles and babies born, broken down by patients' age is as follows:

Clinic Name Number of Cycles by Age
<35 35-37 38-40 41-42 43-44 >44
New Hope Fertility Center-West Side 176 159 321 262 320 461


IVF Success Rates-Frozen Cycle

According to the most recent report published by the CDC, New Hope Fertility Center-West Side in New York, New York performed 848 IVF cycles with frozen embryos in 2014. The number of IVF cycles and babies born, broken down by patients' age is as follows:

Clinic Name Number of Cycles by Age
<35 35-37 38-40 41-42 43-44 >44
New Hope Fertility Center-West Side 203 167 201 142 135 169
Egg Donation Success Rates: 

Egg Donation Success Rates

As reported by New Hope Fertility Center-West Side in New York, New York to the CDC in 2014, the fertility clinic performed 179 donor egg cycles in that year; 6 cycles used fresh embryos from donor eggs and 173 cycles used frozen embryos from donor eggs.

Clinic Name Fresh Embryos from Donor Eggs Live Birth Rate (%) Frozen Embryos from Donor Eggs Live Birth Rate (%)
New Hope Fertility Center-West Side 6 3 / 6 173 46.8

*Success rates can be manipulated and should not be used to compare fertility clinics

Cost

Reviews

Top tertility clinic in US

5
Your rating: 55 1
I am in my forties .New Hope is the only clinic that I went to. I got satisfactory result there.Most of the staff are friendly and Doc.Yang is very resonsible and experienced. In the clinic I highly recommend Dr.Yang. He is also one of the top fertility specialist in the world.

New Hope is the best

5
Your rating: 55 1
I was totally surprised by the negative reviews on New Hope, because my experience is completely different. I have been seeking help from a few fertility clinics, and I feel so lucky that I ended up doing my IVF at New Hope. They have a very flexible way of billing, which I don't see anywhere else. This takes away a lot of pressure from me. They are very friendly, from the doctors to the nurses to the staffs. They are highly efficient; the waiting time is almost like zero as compared to elsewhere. And above all, DR. YANG IS THE BEST DOCTOR THAT YOU CAN DREAM OF! Especially if you are approaching the end of your reproductive years. Not only that he knows his business inside-out and is extremely skillful, but also that he genuinely cares about his patients. He always takes time to carefully adjust the use of medications each time. I feel safe to have him as my doctor.

Unethical, occlusive practices - total failure

1
Your rating: 15 1
Women deserve the truth. The numbers presented by this clinic, the information they provide does not provide a remotely accurate picture of their capabilities and your potential results. I know a number of women who have been through cycles here. Average retrieval results are at 70%. This clinic's rate among these women is less than 40%. I visited for egg freezing to preserve fertility and was able to retrieve 24 eggs from a clinic in another state. New Hope retrieved only 6. There were failures on their part at every step of the process. They are a factory that runs hundreds of women through each day and collects money on promises pointed at their "new hope" for the future. This doesn't even begin to speak to my actual experience. Please stay far away from this clinic! i cannot describe how horrible my experience has been. there is no communication and the women coming through are treated like cattle. they're numbers are exaggerated and they occlude crucial information. it's been extraordinarily stressful. the entire experience was marked by anxiety. they've made critical mistakes every step of the way. they ignored my schedule (though it was clearly mapped out) and scheduled me for necessary monitoring when i was out of town. they failed to order my prescriptions. they kept me on drugs I didn't need and failed to transition me to others i did need. know that they do not have an interest in your swift and comprehensive success. It is in their interest financially that you return for more treatments/cycles. It is important to understand this. they have toyed with my schedule, my money and more importantly, my health and my body. please. women, mothers deserve so much better than this treatment. There are many other clinics that can provide the care and attention you need and will make sure you get the results you want without leading you through unnecessary/repeated procedures.

Customer Relations

3
Your rating: 35 1
At this point i want to believe that NHFC has got the Technologies and Expertise in the fertility field, but however, if the FRONT DESK staffs cannot relate well with patients i strongly believe that this will hinder the success and decrease productivity of this well established clinic. I have been to the clinic numerous times because me and are undergoing a process, after doing blood work and sonogram a staff will normally call you to discuss the result with the doctor but for some reasons for the second time now we keep waiting for more than 1hr 30mins and nobody says anything to us and i decided to one of the ladies at the front desk "what's going on? we are still waiting to see the doctor" surprisingly she told us the doctor can't see us because he does not work on that day. I was only able to finally see the doctor when i persisted and waited for another 30mins. I expressed my disappointed to the doctor and he promised to correct this immediately and i hope so because i will keep an eye. It will be in good interest if a form of seminar/workshop be held to enlighten staffs of their basic duties/responsibilities. Thus, patients (customers) are contributing to a higher degree the running of the Clinic. Roland

New Hopes, Vanquished

1
Your rating: 15 1
I wavered b/t 1 and 2 stars, but settled on 1 after looking through my history and experiencing my new fertility clinic. I should have researched New Hope more, as they are not even in the top 25 of fertility clinics. (my current is in top 3). In almost 2 years, I have seen Dr Zhang once. (consultation). Though it may be cultural, and I'm understanding of that as I am part asian, his bedside manner isn't the best. He is a bit impatient, nice (in a forced way), and kind of talks to you as though you're stupid. I have a pretty solid IQ & a fair amount of life experience, and I don't need to pay $350 to learn how a baby is made. [The 2nd Dr. who did my IUI literally told me a story of how an egg is fertilized while doing the IUI. I found that really annoying and insulting but didn't want to say anything and bring about negative energy to the experience.] Now on to the fertility quest.. I am 39. For one, I was never given an AMH test with NHFC, which I find odd, especially at 39 (I was 38 at the time). I also was never given a tubal test. Keep in mind that in the beginning of this process I was less educated in the world of Reproductive Services/tests/protocols. He said IUI was my best option. I used excellent donor sperm (from CA Cryobank), and both IUI attempts failed. While I understand that conception is a tricky affair entirely, I do believe that the timing was off and I ovulated earlier than they projected, now looking at my hormone levels and temps. My new RE was very concerned at some of the numbers and had me do extra tests. He was also concerned that NHFC hadn't caught those numbers and ordered the tests themselves. Billing: Then without warning, I was told my IUI was no longer covered by insurance. So i had to pay for both out of pocket, including monitoring with a 30% discount for the inconvenient switcharoo. I received no followup from any RE/Dr/nurse following my IUI. I was just told to come back in 17 days. I will say that they are efficient. You walk in , scan your fingerprint, and *ding* your name pops up for bloodwork and you mill in and out of chairs, sono rooms, and billing depts based upon who's name pops up on the screen. (Which I actually find somewhat invasive of people's privacy - but that is a separate issue.) In the end, at 39, I should have saved the thousands I have shelled out to NH -but learned my lesson. I have a new RE, center, with an amazing, and best of all - personalized staff, who ranks the highest in the country on successful pregnancies. Honestly, the whole Fertility world is a super-sized cash cow, and I think that no Fertility Clinic should compromise their patient's emotional/physical care, success rates, and integrity for the sake of a buck.

New Hopes, Vanquished

1
Your rating: 15 1
I wavered b/t 1 and 2 stars, but settled on 1 after looking through my history and experiencing my new fertility clinic. I should have researched New Hope more, as they are not even in the top 25 of fertility clinics. (my current is in top 3). In almost 2 years, I have seen Dr Zhang once. (consultation). Though it may be cultural, and I'm understanding of that as I am part asian, his bedside manner isn't the best. He is a bit impatient, nice (in a forced way), and kind of talks to you as though you're stupid. I have a pretty solid IQ & a fair amount of life experience, and I don't need to pay $350 to learn how a baby is made. [The 2nd Dr. who did my IUI literally told me a story of how an egg is fertilized while doing the IUI. I found that really annoying and insulting but didn't want to say anything and bring about negative energy to the experience.] Now on to the fertility quest.. I am 39. For one, I was never given an AMH test with NHFC, which I find odd, especially at 39 (I was 38 at the time). I also was never given a tubal test. Keep in mind that in the beginning of this process I was less educated in the world of Reproductive Services/tests/protocols. He said IUI was my best option. I used excellent donor sperm (from CA Cryobank), and both IUI attempts failed. While I understand that conception is a tricky affair entirely, I do believe that the timing was off and I ovulated earlier than they projected, now looking at my hormone levels and temps. My new RE was very concerned at some of the numbers and had me do extra tests. He was also concerned that NHFC hadn't caught those numbers and ordered the tests themselves. Billing: Then without warning, I was told my IUI was no longer covered by insurance. So i had to pay for both out of pocket, including monitoring with a 30% discount for the inconvenient switcharoo. I received no followup from any RE/Dr/nurse following my IUI. I was just told to come back in 17 days. I will say that they are efficient. You walk in , scan your fingerprint, and *ding* your name pops up for bloodwork and you mill in and out of chairs, sono rooms, and billing depts based upon who's name pops up on the screen. (Which I actually find somewhat invasive of people's privacy - but that is a separate issue.) In the end, at 39, I should have saved the thousands I have shelled out to NH -but learned my lesson. I have a new RE, center, with an amazing, and best of all - personalized staff, who ranks the highest in the country on successful pregnancies. Honestly, the whole Fertility world is a super-sized cash cow, and I think that no Fertility Clinic should compromise their patient's emotional/physical care, success rates, and integrity for the sake of a buck.

Fantastic all around. Ty New

5
Your rating: 55 1
Fantastic all around. Ty New Hope for our newest addition.

RUN

1
Your rating: 15 1
Run, don't walk from this place. New Hope is a completely non functioning office. No one communicates. Wait times for blood work and ultrasound are a minimum of an hour. Imagine walking into a waiting room and EVERY TIME you are there there's at least 30 other women. So you wait and wait and wait and an hour passes and FINALLY you are called for blood work and then you have to wait some more for an ultra sound. God forbid you have a question for Dr. Zhang- he is dismissive and half answers the questions. The nurses that answer emails are the worst. I cannot tell you how many times I've been given incorrect information. Every time they call I have to confirm the instructions with another nurse. They actually called and gave me wrong trigger instructions. The only shining light was Dr. Nejat, who clearly didn't belong there. He took the time to answer questions and review the protocol and next steps. After he left it turned into a nightmare. I'm now doing IVF at a practice that is the complete opposite of this place. They give you an appointment, you wait no longer than 10 minutes. It's personalized and one on one. Everyone is compassionate and informative. It's everything an infertility practice should be. Not a factory like New Hope.

Reply from New Hope Fertility

Thank you so much for taking the time to communicate your experience. I'm really sorry to hear that that was your experience with our center -- we are working very hard to reduce the sort of wait times that you wrote about and, actually, have been putting systems into place to make things as quick as possible for everyone. Are these recent experiences you're writing about? If they are recurring incidents, I would be more than happy to help start an investigation to find out why you are having such a poor experience.

Sincerely,
Zach

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